Everyone in the modern society demands quick access to information.
And few of them are willing to pick up the phone and place a call in order to continue accessing it. They anticipate finding the solution right away, which is why you want a knowledge foundation.
A wiki-created knowledge base may help your team better organize important material and increase client satisfaction.
For those of you who are unaware of what a « wiki » is, it is a server application or website that enables users to effectively collaborate and organize material. You may create one for your company’s needs that is created similarly to Wikipedia.
Wiki platforms can be self-hosted or hosted (SaaS), although I recommend the former.
Why? Read on.
No need to worry about assembling anything
If you’ve ever started something from scratch, you are aware of the effort required. You would have to find out how to correctly set up everything using a self-hosted wiki solution. While nothing needs to be set up with a hosted solution because it is already designed with everything you need.
Conserves time and energy
Making something from scratch takes a lot longer than having it ready to go on the plate, that much is obvious. By adopting a hosted solution, you may skip the time-consuming setup and maintenance phase and get right to using the platform.
The upside is that you can utilize that spare time to really work on your business.
Updated versions and bug fixes
You would be responsible for any updating and problem fixing using a self-hosted wiki solution. A hosted solution, on the other hand, handles everything. The only labor required of you is to use the platform and, if necessary, make minor adjustments here and there to better reflect your business style.
All done. Let’s investigate the following wiki hosting services.
DokuWiki by Kamatera
By providing DokuWiki hosting for a 30-day free trial, Kamatera is being pretty kind. It’s a wiki platform made in PHP that may be used without a database. This open-source program operates on plain text files, and I’d say that its syntax is quite similar to that of MediaWiki, which is fantastic.
You can select a paid plan when the free trial is ended based on your needs.
Document360
An excellent internal wiki platform is Document360, which enables teams to share, track, and manage all corporate knowledge in one location. It’s the ideal platform for hosting your wiki and making it simple to share and amend information regarding how-to manuals, corporate policy guidelines, training materials, process documentation, onboarding, and other workplace papers.
Additionally, you may customize the wiki by adding your logo and other branding elements.
Among the cool features are:
- Use the Markdown editor for organized, effective writing.
- You may make an endless number of posts and arrange them by category.
- Different permission levels for each file to improve team collaboration
- A robust Google-like search engine that allows users to navigate through files and directories and find what they’re looking for fast and effortlessly.
- Versioning & Rollback, the capacity to revert to earlier versions as needed.
Numerous clients, such as Customer.io, Datree.io, Harvard University, Monday.com, Mambu, and Stackify, trust Document360.
Vultr
The open-source software that powers Wikipedia may be installed with only one click on Vultr. Without being a web designer, you may create collaborative material for a knowledge base, documentation area, or even news portals with this flexible program.
- Among the several features of this program are:
- User interaction discussion
- embeds from various media
- As per your specific requirements, edit and format the information.
- Navigation is simple and fluid.
Thanks to Mediawiki’s 17 various data center locations, you can deploy Mediawiki anywhere in the world. It’s also crucial to note that their control panel and API are incredibly user-friendly and simple to handle, allowing you to focus more on coding and less on maintaining the infrastructure.
A2Hosting
Your preferred wiki platform, such as MediaWiki, DokuWiki, or TikiWiki, can be created with the assistance of A2Hosting, another well-known hosting company. This hosting company is renowned for its lightning-fast servers since they are aware of how even a second delay in loading time may affect your bounce rate.
In comparison to other hosting companies, they are also relatively reasonable. Definitely worth a look.
Zoho Wiki
Zoho Wiki is excellent if you have extremely unique requirements for your team. It practically makes knowledge management for teams simple. You may create workspaces and pages, give people particular tasks to do, and even customize the portal to your needs.
All in all, you can build a knowledge base, keep your material private, make it consistent with your brand, and easily produce content using their feature-rich editor.
XWiki
You can forget about hosting, updates, upkeep, and backups with XWiki’s cloud hosting. They take care of everything in that regard. Starting with their cheapest plan allows you to gradually upgrade as your needs increase.
It includes qualities like being open source and has features like:
- 24/7 supervision
- Prompt backups
- Lack of cloud lock-in
- Ability to design apps specifically for your needs
- Able to manage millions of pages
- Expert assistance
Some of the well-known companies, including Amazon, use XWiki.
Nuclino
Nuclino could be the right choice for you if productivity is really important to you. Accessing papers and information on one platform is really simple and practical thanks to their workplace wiki.
Nuclino uses internal links, much like any other wiki platform, to connect knowledge among all team members. It is far preferable to having several files, folders, or documents strewn about.
Also, you may make it simpler to discover pages by displaying the same one on several search queries with the aid of clusters, commonly referred to as hierarchical tags. Overall, this solution moves quickly and makes working together a breeze.
Archbee
Archbee, which is used by businesses like Portfolio box and ColorElephant, offers a few intriguing and practical features that will only facilitate corporate communication. Their editor is comparable to Slab’s, and it guards against conflicts caused by many members saving the same file.
Additionally, you can:
- Insert diagrams
- Exchange files
- To create programs instantly, use a code editor.
- Find documents and information right away.
- See each member’s statistics
Starting off is cost-free.
Confluence
Confluence by Atlassian can be crucial to creating a successful team and fostering collaboration. You may use it to build a super-simple knowledge base that will enable your team to locate solutions in one place. You may also set up your fully functioning workstation and generate meeting notes and project plans.
Your team may then make announcements and ask for input from everyone in return. This aids in validating worthwhile notions and ideas. This service’s availability of templates for practically every need is one of my favorite features. You are not required to create and distribute original content. To get started, simply utilize the templates and enter your information.
Audi, Hubspot, and Blend are just a few of the more than 40,000 companies who utilize Confluence.
Notion for Wikis
Notion for Wikis is another excellent choice for groups and people that is accessible on Mac, Windows, mobile devices, and the web. You may save anything for convenient access, including documents, notes, objectives, and corporate policies.
They have a drag-and-drop editor that allows you to quickly add files, multimedia, and much more. Anyone and everyone can use this service because it requires absolutely no technological expertise. The same applies to their section on cooperation. You may exchange files, make mentions of other users, post comments, and even call everyone together to talk about crucial information.
It’s a cherry on top to have the option to incorporate more than 50 different apps.
Papyrs
Papyrs is a service that offers a drag-and-drop editor and is difficult to surpass on our list. They offer virtually everything you would be looking for, thus it’s prudent to remark that their features are meticulously designed to avoid collapsing in the face of competing services.
To add elements to your members, you may drag and drop notes, files, papers, forms, and other items. You can easily check reports and evaluate your process at the end of the day.
To locate and retrieve your files at any time, you may use their search option, which is a useful tool. Overall, there’s just too much to it, and their 15-day free trial allows you to test them all out.
AllAnswered
AllAnswered is an astonishing all-in-one knowledge management solution. With their assistance, all of your questions are answered. One system may include the power of a community, wiki, Q&A section, and process. The greatest thing, though? All of them are available to you for a single, low cost.
In conclusion, with the aid of their artificial intelligence, you may exchange knowledge, host questions and answers, develop fresh and updated material, and save a ton of time.
You may sign up for their free trial before purchasing their premium subscription.
Kipwise
Collaboration is boosted by Kipwise’s ability to interface with Slack. You may use their rapid search option to discover what you’re looking for even when you’re talking to someone else or responding to a problem, which will save you a ton of time.
Additional characteristics include:
- Ability to remind colleagues to use the search tool before asking any inquiries by providing a snippet
- Assign certain members to address particular queries.
- Members might be charged with updating the information by reviewing it.
- Stunning organized content creation
- Use templates to extend uptime
- Add components from other sources.
It’s really difficult to resist setting up a product demo with all those fantastic features.
Slab
Using Slab, you may categorize your information and highlight the most crucial pieces for simple access. Real-time team communication allows for the posting of comments, the creation of new material, and debate.
The WYSIWYG editor is a wonderful feature that deserves praise. In addition to being extremely simple to use, it also detects duplicate material and stops unintentional copying, even if two users push « save » at the same time. With Slab, mistakes are virtually impossible.
You can easily find important information using their search tool, and you may integrate a variety of third-party apps to improve the capabilities.
SlimWiki
SlimWiki separates apart from the competition a little bit since they pay close attention to the design and user experience, allowing you to focus more on business. Usually, when we hear the phrase « wiki, » we picture some uninteresting image. SlimWiki, however, is an exception to this rule.
They offer a gorgeous style and typography that may greatly boost members’ productivity. Additionally, you may check the history of previous page edits and exchange files. There’s nothing to be concerned about because all of your info is kept private and safe.
SlimWiki is compatible with both desktop and mobile devices.
Conclusion
The list of Wiki hosting options I’ve provided above is intended to aid you in making the best choice possible for your company. Some of them include complete collaborative systems, but others do not. You’ll have no trouble finding your match based on your needs.
A different option is to investigate self-hosted wiki software and determine whether it suits your needs.
